Warranty Claim / Missing Parts

GorillaTM products are warranted against defects in workmanship or materials, under normal use, to the original owner (this excludes third party sales) for the warranty period listed below or 2 years after GorillaTM discontinues manufacturing the product. Gorilla™ will, at its option or discretion replace or refund the purchase price paid, any unit subject during the warranty period. Under all circumstances, Gorilla’s maximum liability under the warranty will be limited to the purchase paid price. The limited warranty is in lieu of all other warranties, expressed or implied, including warranties of merchantability and fitness.

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Ladders

Gorilla Ladders® are warranted against defects in workmanship or materials, under normal use, to the original owner for the useful life of the product.
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Carts

Gorilla Carts® are warranted against defects in workmanship or materials, under normal use, to the original owner for 1-year after purchase price.

Hose Reels

Gorilla Hose Reels warranty does not cover leading due to damage caused by the use of acid, harsh chemicals or mineral deposits.

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Wheelbarrows

Gorilla Wheelbarrows are warranted against defects in workmanship or materials, under normal use, to the original owner for 90 days after purchase price.

Garden Hoses

Manufacturer warrants that it has good and marketable title to the product, which is free and clear of all liens, security interests or other encumbrances, and, if used according with manufacturer’s technical instructions, shall be free from defects in material and workmanship and substantially conforming to the technical specifications, for the lifetime of the product (hereinafter referred to as the “Warranty Period” and this limited warranty hereinafter referred to as “Warranty”). Manufacturer’s obligations under this Warranty shall be limited to repairing or replacing a defective product.

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Hand Trucks

Gorilla® Hand Trucks are warranted against defects in workmanship or materials, under normal use, to the original owner for 1-year after purchase price.

 

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