Gorilla LaddersFrequently Asked Questions

Frequently Asked Questions

Where can I find replacement parts for my ladders?

Please call customer service to determine if there are parts available for your ladder.

Where can I find the lot number label on my multi-position ladder?

The lot number label is located on the bottom of the inner rail close to the foot.

Due to current record demand and global supply chain delays, we are currently experiencing higher than anticipated customer service volume and we are actively working to get caught up with additional resources and appreciate your patience.