Frequently Asked Questions
Where can I find the lot number label on my multi-position ladder?
The lot number label is located on the bottom of the inner rail close to the foot or on the backside of the top step.
Lot Label Location (Compact Steel)
Lot Label Location (Steel Step Stool)
Lot Label Location (Aluminum Step Stool)
Lot Label Location (HD Steel Step Stool)
Lot Label Location (Dual Platform Stepladder)
Where can I find accessories for my ladder?
Accessories can be found on each individual product page.
Where can I find replacement parts for my ladders?
Please call customer service to determine if there are parts available for your ladder.
Where do I register my multi-position ladder?
Please click the link below to register your multi-position ladder.